Frequently asked questions
Do I need to have a trial?
Trials are always recommended to have before any special occasion. This way you will know if you are happy with your makeup artist and the makeup artist is better prepared on your big day and it will take less time. A trial is recommended to have as soon as possible. You will then have a better idea of what colours you like, what coverage of foundation you prefer, how false eyelashes feel, if you have a sensitivity to the makeup, how long the makeup will last on your skin, how long curls will last in your hair etc. A trial takes all the guess work out for you and me and will allow for a more relaxed application on the day.
Do I need to prepare for my trial/makeup session?
The more information about you, the better! Collect pictures of the look you would like, advise on the colour of your clothing and accessories, details of the flowers, the bridesmaid's dresses, the colour theme you are having/attending etc. Please provide adequate space in your home for your makeup service, this includes bench space, and floor space large enough to fit a chair, 2 people and a makeup case. It is also best to be as close to a window with natural light coming in as possible. If you are having hair done, a power point near by is also handy.
How should I prepare my skin?
How should I prepare my hair?
Please ensure you have had a haircut within 1 week of your event, this will reduce the amount if frizziness in your hair and the ends will look smoother. The day or night before your event, please thoroughly wash your hair twice with a sulfite and silicone free shampoo. Take special care to get under the scalp at the back. Do not condition your hair unless you have very dry hair, then you may condition the ends only. Do a final rinse of your hair with cold water, this will close the follicles and leave your hair smoother. Gently pat dry your hair, do not rub, with a towel. If you have a volumising mousse you may apply it to your damp hair. Blowdry your hair to bone dry and do not put in any other products or use other heat tools. Keep your hair out, including while you sleep, all the way up until your hair appointment. Do not put it up in a bun, ponytail or braid in any way. Hair needs to be dry, clean and kink free for the most effective results with hairstyling. If your hair is oily and dirty on the day of your booking you may be asked to wash your hair. Please be aware that any hair that needs is wet or damp on the day that needs to be blowdried will require extra time to prepare and the style will not hold as well. Please thoroughly check if any young ones have head lice prior to your booking. Hair styling will not be able to be performed on anyone with head lice.
How long does a service take?
45 mins – 2 hours per service depending on how extravagant the look and if any trials have been done.
Will I need to touch up my makeup?
It is a good idea to have a lip gloss/lipstick with you as this is generally the makeup that wears off the quickest. If you have oily skin, blotting paper is also recommended. All though Neeka applies the best products for makeup longevity there is no guarantee how long your makeup will last. Factors such at skin condition and type, dryness/oiliness, sweating, environmental factors such as temperature, humidity, air conditioning, wind, how often you or someone else touches your face, wearing glasses/sunglasses, eating, drinking etc all affect how long your makeup will last. On average, foundation generally lasts 8 hours and eye makeup 12 hours. Lipstick usually wears off within a few hours. All brides receive a touch-up kit.
I prefer a natural look - will I look or feel overdone?
Can I come to you?
Yes, Dewy Beauty has a private home studio based in Runcorn, Qld. Address is given out once deposit has been paid. Due to the size of the studio, a maximum of 2 people can be at the studio at any one time. Please note there are no children under the age of 10 permitted in the studio. Strictly no smoking is permitted inside or outside the studio at any time. Free street parking is available. Please enter through the front gate. Please note, there are cats living within the home, if you are allergic please notify Dewy Beauty prior to your arrival so they can be separated from the preparation area.
Do you provide a mobile service?
Yes, Dewy Beauty provides a full mobile service. For all mobile bookings, a travel surcharge applies. Please see our Prices section or contact us for more information.
Do you provide a hair styling service?
I currently offer basic hair styling only. This includes curling, straightening and basic up-dos. Please see my Hair gallery for examples of my work.
What methods of payment do you accept?
Dewy Beauty accepts cash, direct debit and EFT via square card reader. Please note a $2 per service fee applies to EFT transaction.
Are there any styles of hair, makeup and occasions you do not do?
Dewy Beauty is only able to offer simple hair styling, so Neeka is unable to do complex/advanced hairstyles. For makeup application Neeka does not offer spfx/gore/halloween makeup or heavy contouring. Neeka also does not provide drag makeup, opposite sex makeup, boudoir/lingerie/nude/implied and bikini photo shoots or same sex weddings.
What are your terms and conditions?
All locations requiring payment for parking, full cost of parking will be charged to the client. This includes parking at any hotel or venue requiring payment for parking at their vicinity. Parking must be paid for in full, prior to the date of the occasion.
Due to health and safety regulations, no other person is to touch any product or equipment belonging to Dewy Beauty without consent. Please take care if children or pets are present to not be near the preparation area, there may be cords, cables, hot tools, flammable liquids etc. Dewy Beauty cannot be held responsible to any accidents or incidents that occur to children or pets. If there are dogs at the premises, please have them secured outside or in another room before I arrive. If there are young children at the premises, they must be supervised by another adult in a separate area to the preparation area for the entire duration of the hair and/or makeup application process. It is important to reduce the amount of distractions to ensure we run to time.
Any loss or damage to products or equipment caused by the client, or any member including children and pets present in the vicinity, whether real, incidental or consequential; the cost of the replacement of these items will charged to the client. An invoice will be sent to the client immediately following the incident to which the client has 21 days to pay the invoice.
It is imperative that you inform Dewy Beauty immediately if you or anyone receiving services has any form of a contagious sickness, irritation or infection whether internal or external. For examples, any cold or flu symptoms, vomiting, diarrhoea, hair lice, cold sores, cystic acne, open wounds etc. Due to health and safety regulations Dewy Beauty has the right to refuse services to any persons displaying signs of illness or infection whether they are contagious or not. If the service needs to be cancelled due to sickness/infection on your part, it will be classed as you, the client, cancelling. Please see cancellation/refund information below if this happens.
Please phone me on 0450 258 658 if you need to cancel the booking within 48 hours of the booked day. Text messages and emails are not a reliable form of contact for cancellations at short notice. Booking fees are non-refundable if the booking is cancelled at any time.